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RATE LAB / Negotiation

What Is Negotiation?

Negotiation is the number that turns income, costs, billable time and risk into a price.

Updated 2026-10-31About 3 minLocal test
Quick answer

Negotiation is the number that turns income, costs, billable time and risk into a price. Negotiation protects the floor, then trades scope/payment/timeline—not unconditional discounts.

Why it matters

Pricing only by what others charge often fails to cover costs and gaps.

Every discount should buy something.

Step by step

  1. Set a target annual income (keep pre/post-tax consistent).
  2. Add business costs/tax/insurance/gaps/margin.
  3. Calculate real billable hours per year, then divide to get the floor hourly rate.
  4. Calibrate with market/peer/closed-deal data; don't reverse-engineer a low price.
  5. State scope/payment/revision limits/rush fees in the quote.

Common mistakes

  • Assuming 40 hours x 52 weeks are billable.
  • Omitting tax/software/insurance/gaps/bad debt.
  • Copying a competitor's low price without covering costs.
  • Letting scope creep go unpaid.

Checklist

  • Target income/costs/tax/margin confirmed.
  • Billable hours reduced for gaps/admin/sales.
  • Hourly/day/project rates use consistent assumptions.
  • Market rate cross-checked.
  • Quote includes scope/payment/revisions/rush terms.

Key facts

  • Every discount should buy something.
  • Silence/pausing is a tactic.

FAQ

What is Negotiation?

Negotiation is the number that turns income, costs, billable time and risk into a price. Negotiation protects the floor, then trades scope/payment/timeline—not unconditional discounts.

How long does it take?

Usually 1-3 minutes; for intermittent issues, run 30 seconds and retest elsewhere.

Is data uploaded?

Runs locally and does not upload video/audio; extensions may still read the page.

Source: Harvard PON